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condensed index

alphabetical index

subjects in categories

archive of additions and updates


business networking

business planning

cold calling

marketing and advertising


project management skills and technique

sales training and selling theories

swot analysis



business dictionary

cliches origins

cockney rhyming slang

financial terms

industrial classifications

latin terms and phrases

human resources


job interviews and group selections

job descriptions, writing templates and examples

multiple intelligences and VAK

the psychological contract



quizballs quizzes

team building activities

tricks and puzzles


body language

complaints letters

curriculum vitae (cv)

reference letters

resignation letters


list of free resources, diagrams and tools - pdf, doc, xls, pps

amusement/stress relief

air traffic control funny quotes

family fortunes funny answers

free posters

glass half-full/empty quotes

quotes and maxims

quotes - inspirational

stories, findings and analogies


action-centred leadership

adizes life cycle

decision-making and problem-solving


herzberg - motivation theory


leadership theories

love and spirituality

motivational theory and ideas

maslow's hierarchy of needs

mcgregor x-y theory

self/personal development

career/business direction process and template

emotional intelligence (EQ)

erikson's life-stage theory

johari window

kubler-ross - stages of grief

personality theories

transactional analysis

neuro-linguistic programming (nlp)

stress management

workplace well-being

bigger category listings


glossaries, dictionaries and lists of terms

acronyms and abbreviations

Free acronyms and abbreviations finder and definitions - business, training, medical, military, technical, funny - acronyms, backronyms and abbreviations meanings... read more

grammar, language and linguistics glossary

A glossary of linguistics, literary and grammatical terms... helpful for writers, speakers, teachers and communicators of all sorts, in addition to students and teachers of the English language seeking:

  1. to understand the different effects of written and spoken language - what they are called, from a technical or study standpoint,
  2. to develop variety, sensitivity, style and effectiveness in your own use of language - written and spoken - for all sorts of communications, whatever your purposes, and
  3. to improve understanding and interpretation of the meaning of words without having to look them up in a dictionary... read more

cliches and expressions origins

Cliches and expressions give us many wonderful figures of speech and words in the English language, as they evolve via use and mis-use alike. Many cliches and expressions - and words - have fascinating and surprising origins, and many popular assumptions about meanings and derivations are mistaken. These cliches, words and expressions origins and derivations illustrate the ever-changing complexity of language and communications, and are ideal free materials for word puzzles or quizzes, and team-building games... read more

dictionary of business terminology

Quick easy glossary of business terms and definitions including the main terminology used in business, plus many more unusual, interesting and amusing words and expressions found in business and management, and the wider world of work and modern life.. read more

more in glossaries/terminology

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The use of this material is free provided copyright (see below) is acknowledged and reference or link is made to the www.businessballs.com website. This material may not be sold, or published in any form. Disclaimer: Reliance on information, material, advice, or other linked or recommended resources, received from Alan Chapman, shall be at your sole risk, and Alan Chapman assumes no responsibility for any errors, omissions, or damages arising. Users of this website are encouraged to confirm information received with other sources, and to seek local qualified advice if embarking on any actions that could carry personal or organisational liabilities. Managing people and relationships are sensitive activities; the free material and advice available via this website do not provide all necessary safeguards and checks. Please retain this notice on all copies.

© alan chapman 2009-14