Communication Skills
Introduction to Communication
Forms of Communication
This section will focus on the various forms of communication - verbal, non-verbal and body language - and how to interpret and apply these various forms yourself. It will also aim to educate individuals on the most effective ways to present their work, proposals and themselves.
Communication Methods
Challenges
Interpersonal Skills
The aim of this section will be to improve your interpersonal skills and how you utilise them to achieve greater levels of co-operation and interaction between individuals and groups for improved results.
eLearning
Interpersonal Skills
565
CPD:
25 min
Communication Skills - eModule
72
Rapport
Listening Skills
eLearning
Listening Skills
511
Listening skills are crucial for any manager or leader of a team in order to maximise results, build relationships, increase personal development, and maintain follower wellbeing.
CPD:
16 min
30.9K
Four Levels of Listening – Otto Scharmer
1.9K
Questioning Skills
Constructive Conversations
eLearning
Giving Feedback
667
CPD:
11 min
How to Have an Honest Conversation
56
Constructive Conversations
3
BOOST Feedback Model
2
Leadership and Language
How to Chair a Meeting
Presenting
End of Course Quiz
Takeaway Task