Conflict, Negotiation and Influencing
Conflict Management
eLearning
Managing Conflict in the Workplace
570
Conflicts are a natural part of working environments; however, leaders should be able to identify them and stop them developing into a situation that is negatively impactful to the team.
CPD:
24mins
Thomas-Kilmann Conflict Mode Instrument (TKI)
570
Fisher-Ury Interest-Based Relational Approach (IBR)
298
Creating an Environment of Trust and Respect
303
Conflict Management
271
Managing Conflict and Difficult Conversations
13
Negotiation
eLearning
Negotiation in the Workplace
373
Negotiation is one of the most important skills of any leader; you often need to work and compromise to get what you want.
CPD:
9mins
4.1K
Influencing
Networking
eLearning
Effective Networking
184
Networking is an important tool for all staff – leaders or otherwise – to share knowledge and facilitate innovation.
CPD:
6mins
Discussion
Forum
Forum: Conflict, Negotiation and Influencing
11
End of course quiz
Takeaway Task
Page
Takeaway Task - Conflict, Negotiation and Influencing
0
CPD:
10mins