All Resources

      • Develop High Performing Teams

        This section contains all the tips and techniques required to develop a high-performance team, including: delegation, team building exercises, team development, team briefings and reflective management.

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          The Forming Storming Norming Performing theory is an elegant and helpful explanation of team development and behaviour.

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          The Tannenbaum and Schmidt Continuum is a simple model of leadership theory which shows the relationship between the level of freedom that a manager chooses to give to a team, and the level of authority used by the manager. 

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          Here are techniques, theory and ideas for designing and using your own team building games, exercises and activities, and tips for using the many free team and group activities and ideas on this website.

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          Team Briefing provides a consistent and measurable process for conveying strategic and operational information, and answering feedback questions, throughout an organization.

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          Reflective practice is a practice in which managers and leaders use their own self-awareness, behaviours and interactions as a source of learning. 

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          Appreciative Inquiry (AI) is an alternative, human-centric positive leadership philosophy which can be applied to change management, strategic project development and HR. It was first introduced to the literature by David Cooperrider and Susan Srivastva of Case Western University in Cleveland (USA) during the 1980s to encourage employees and stakeholders to engage in self-determined change.

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          Developing High Performing Teams, this article explores factors that contribute to the formulation and maintenance of a high performing team in different circumstances. From factors such as ‘the changing world of teams’ to ‘team process management’ and ‘team leadership’.


      • Managing Multiple and Remote Teams

        Coming soon.

        • Understand HR Procedures and Legal Requirements

          This section provides all the information and skills required to understand Human Resources procedures, and the associated legal requirements.

        • Performance Management Methods

          This section will aim to discuss various methods related to performance management within a business or organisation, on a broad or small-team scale.
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            Performance appraisals are essential for the effective management and evaluation of staff. Appraisals help develop individuals, improve organizational performance, and feed into business planning.

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            Downloadable 360 degree feedback form template.

        • Delegate Effectively

          This section will discuss various techniques and skills, crucial to delegating tasks effectively amongst small and large teams. 

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            Delegation is one of the most important management skills. These logical rules and techniques will help you to delegate well (and will help you to help your manager when you are being delegated a task or new responsibility - delegation is a two-way process.

        • Recruiting People

          This section will discuss the processes required to undergo a thorough and successful recruitment process, and to find the employee that is right for you and your company.

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            The best techniques for writing effective job advertisements are the same as for other forms of advertising. The job is your product.

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            Job interviews tips and techniques, sample interview questions and answer, sample interview letters and templates.

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            Writing job descriptions and examples, job descriptions duties, directors responsibilities.

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            Induction training design guide and free induction training checklist.

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            Exit interviews and knowledge transfer- tips for employees and employers, sample questions and answers.

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            Here are samples and templates for writing letters of references for employment, character or personal reference

        • People and Team Management Models

          Coming soon.

          • End of Course Quiz