Performance and Talent Management
Performance management techniques
This section outlines various models, techniques and tips to manage performance within small and large; high and low-performing teams. The knowledge and skills gained will aid in maximising the potential and productivity of yourself and your team.
Herzberg's Two-Factor Theory
5
Maslow's Hierarchy of Needs
2
Mcclelland's Achievement Motivation
2
KPIs
4
Dealing with underperformance
Plan-Do-Check-Act (PDCA)
9
Dealing with Disciplinary Issues
5
Talent management models
Coaching Models
1
The 9-Box Grid
0
Meeting organisational objectives through talent management
Setting Bonuses
2
Quality management
This section outlines the processes and techniques involved in developing an efficient and successful quality management strategy and procedure.
Training resources
This section contains an extensive array of resources for training, performance and quality management - including templates and samples.
End of Course Quiz
Takeaway Task