Problem Solving and Decision Making
Problem Solving Techniques
This section aims to educate the user in problem-solving and decision-making techniques, such as those utilised for "brainstorming" sessions.
eLearning
Identifying and Defining Problems
9
CPD:
7 min
Data in Problem Solving
9
Qualitative Research
3
Quantitative Research
2
Data Collection
3
Root Cause Analysis
6
eLearning
Brainstorming and Solution Generation
4
CPD:
6 min
Collaborative Problem Solving
389
8D Problem Solving
3
Plan-Do-Check-Act (PDCA)
4
eLearning
The FOCUS Model
5
CPD:
4 min
De Bono's Six Thinking Hats
2
Decision Making Techniques
This section offers the user information on how to apply various decision-making techniques to reach the right choices for them and for their business.
Discussion
End of Course Quiz
Takeaway Task - Problem Solving