This section aims to educate the user in problem-solving and decision-making techniques, such as those utilised for "brainstorming" sessions.
Identifying and Defining Problems
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Data in Problem Solving
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Qualitative Research
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Quantitative Research
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Data Collection
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Root Cause Analysis
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Brainstorming and Solution Generation
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Collaborative Problem Solving
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8D Problem Solving
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Plan-Do-Check-Act (PDCA)
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This section offers the user information on how to apply various decision-making techniques to reach the right choices for them and for their business.

Decision Making Techniques
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Effective Decision Making
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Cost-Benefit Analyses
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Planning and Implementing Decisions
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Communicating Decisions to Stakeholders
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Ethics in Decision Making
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Monitoring and Reviewing Decisions
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