Emotional Intelligence
Introduction
In this section we are going to explore emotional intelligence, often shortened to EI or EQ (emotional quotient). We will cover what is meant by emotional intelligence, the theories that support emotional intelligence and its application to raising self-awareness.
eLearning
What are Emotional and Social Intelligence?
1.3K
- What is emotional and social intelligence?
- How does ESI affect us at work?
CPD:
3mins
eLearning
Emotional Intelligence
696
CPD:
10mins
Article
Emotional Freedom Techniques (EFT)
446
Emotional Freedom Techniques - commonly abbreviated to EFT - is a modern and growing form of personal development and therapy.
Models and theories of emotional intelligence
This section explores the various models of emotional and social intelligence for learners to directly apply to their leadership duties.
Social awareness (understanding others)
Goleman's theory identifies four components:
- Social awareness – the ability to have empathy and understand other people’s emotions and feelings. This section is explored below.
- Self-awareness – the conscious knowledge of our character, beliefs, emotions, qualities and desires. Click here to find out more.
- Self-management and motivation – the ability to stay calm under pressure and stay motivated to achieve goals. Click here to find out more.
- Relationship skills – the ability to influence, negotiate, communicate, build rapport and develop networks. Click here to find out more.
Discussion
This section will discuss the various theories of emotional intelligence and how to apply them to personal and professional relationships.
Forum
Forum: Emotional Intelligence
15
End of course quiz and certificate
URL
Get Accredited
0
Takeaway Task
Page
Takeaway Task - Emotional Intelligence
0
CPD:
10mins