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updates, ideas..

Quizballs 454 - 20 general knowledge questions and answers - (15 Feb 2017)

Quizballs 453 - 21 general knowledge questions and answers - (10 Feb 2017)

Quizballs 452 - 20 general knowledge questions and answers - (7 Feb 2017)

More clever puns - (2 Feb 2017)

Quizballs 451 - 20 general knowledge questions and answers - (2 Feb 2017)

Quizballs 450 - 20 general knowledge questions and answers - (25 Jan 2017)

Quizballs 449 - 20 general knowledge questions and answers - (17 Jan 2017)

Quizballs 448 - 20 general knowledge questions and answers - (13 Jan 2017)

Quizballs 447 - 20 general knowledge questions and answers - (5 Jan 2017)

Ethics - some definitions of the complex subject of ethics/ethical.. (29 Dec)

Quizballs 446 - 20 general knowledge questions and answers - (27 Dec 2016)

Quizballs 445 - 2016 Big Year Quiz - 100 general knowledge multiple-choice questions and answers (24 Dec 2016)

Quizballs 444 - Christmas and New Year Quiz - 40 fun-filled multiple-choice questions and answers (15 Dec 2016)

Quizballs 443 - 20 general knowledge questions and answers - (8 Dec 2016)

Dance - a big new article about dancing and life and work - (2 Dec 2016)

Quizballs 442 - 20 general knowledge questions and answers - (29 Nov 2016)

Quizballs 441 - 20 general knowledge questions and answers - (23 Nov 2016)

Quizballs 440 - 20 general knowledge questions and answers - (16 Nov 2016)

Quizballs 439 - 20 general knowledge questions and answers - (8 Nov 2016)

Quizballs 438 - 20 general knowledge questions and answers - (1 Nov 2016)

Fabulous New Creativity Training Book reviewed in updated Bookshop - Creative Strength Training by Jane Dunnewold - (1 Nov 2016)

Quizballs 437 - 20 general knowledge questions and answers - (27 Oct 2016)

Quizballs 436 - 20 general knowledge questions and answers - (20 Oct 2016)

Quizballs 435 - 20 general knowledge questions and answers - (12 Oct 2016)

Quizballs 434 - 20 general knowledge questions and answers - (4 Oct 2016)

Quizballs 433 - 20 general knowledge questions and answers - (27 Sep 2016)

Quizballs 432 - 20 general knowledge questions and answers - (23 Sep 2016)

Clever Funny 'Glass Half-Full/Empty' Quote (Professional Computer Programmer) - (newest last) - (19 Sep 2016)

Quizballs 431 - 20 general knowledge questions and answers - (14 Sep 2016)

Quizballs 430 - 20 general knowledge questions and answers - (7 Sep 2016)

Older additions and updates are below.

ideas..

Ethics... I've attempted to offer some definitions and interpretations of 'ethics' and 'ethical'. Like some other big concepts such as 'love' and 'life', the words ethics and ethical are very open to debate. Much depends on your situation. Controversial areas such as climate change, globalization, healthcare, political intervention, and equality, etc., tend to be impossible to analyse from an absolute ethical standpoint. Ethics are therefore a flexible subject, arguably more complex than life itself, as humankind increasingly finds itself addressing questions about the universe, beyond life on earth. This is not to mention questions of religious belief, which for a vast proportion of the planet still tend to determine ethical definitions and judgments. Anyway, here is the fuller piece about 'ethics' and 'ethical'. As ever I am open to contributions on the subject.

 

Suicide is not just for New Year/other people... It happens all the time. Numbers of suicides are increasing dramatically, especially among young people. There are more than twice as many suicides as road accident deaths, and yet far more money and resource is directed to road safety than to mental health. Suicide is mostly preventable. In the UK over 6,000 people kill themselves every year. People just like you and me. It can happen to anyone. Many people who become suicidal begin with some sort of upset, illness, stress, injury, bereavement, or a negative lifestyle, and then slowly or quickly decline into a serious depression. Withdrawal, isolation, insomnia, and self-loathing often follow. Drugs can help, but often drugs actually make matters worse. Hospitals and doctors don't understand mental health properly, and schools and parents don't teach children about mental health - and certainly not about suicide. You might wonder or recoil in horror at the idea of young people being taught about death and suicide at school, and if you do, this is part of the problem. Suicide is so dangerous because it is taboo. Many people descend into a suicidal state and take their own lives because they cannot talk about how they feel. Everyone around them is afraid to ask the difficult questions. Silence and ignorance and denial are killers - just as they were for tobacco a generation or two ago. Mental health is especially influenced by awareness and discussion - or lack of these things - because isolation and suppression of feelings are big causal factors in themselves. Until 1961, suicide - and attempted suicide - were both criminal acts in the UK. Society generally still behaves as if suicide is a criminal act. Despite decriminalisation, society is increasingly deluded about suicide. Many people consider suicide to be cowardly. This is completely wrong, and this notion helps maintain the taboo. In fact suicidal people commonly believe themselves to be a horrible burden on others, and useless (alongside many other feelings of worthlessness), and so the suicidal person's decision to die (albeit it a deluded assessment), rather than live in anguish and a burden on others, is extraordinarily brave. Our modern generations are increasingly insulated and protected from the realities of life - and especially death. Many people reach mid-life, or even end of life and have never seen a dead body. Most people have not witnessed somebody dying. Society at large is detached from real life and death. And what we do not know, we fear, and we fear knowing. And so the silence and the ignorance and the denial continue. People who are struggling with mental health can be helped if a friend or colleague listens and understands, but few are open to listening, and those who are do not know how, and so the warning signs that someone is at risk are misunderstood or ignored. Nearly a million people worldwide take their own lives every year. That's one person every 40 seconds. For every suicide there are about 20 attempts. And for every 20 attempts, there are thousands of people just a step or two away from being seriously dangerously depressed, and then suicidal. Give anyone enough stress, and they will eventually succumb. For every suicide, several other other lives - of the bereaved - are utterly indescribably devastated; never to be the same again. A grief like no other - especially for parents losing a child to suicide. Imagine that. Imagine it... Your child killing himself or herself. The wreckage and societal costs of suicide are immeasurable. Suicide is the tip of the mental health iceberg that we deny and pretend does not exist. Mental health patients are the first to be discharged from hospitals - ahead of anyone with a 'physical' illness. Our prisons are full of mentally ill people. So are our nursing homes and hostels, and homeless registers. Mental health and suicide are vast threats to societies and communities and families because we largely deny it and minimize it and pretend it happens only to other people. But it happens to all of us one way or another, and it can kill any one of us. Talk about suicide. Ask about suicide. Learn about it. Break the taboo.

It is commonly said that mental illness will affect 1 in 4 of us. This is untrue. Mental illness of one sort or another affects 1 in 1 of us. Every single one of us. It's not black-and-white, on-or-off, yes-or-no - it's complex shades of grey and vulnerabilities that we can all feel from time to time. Put too many pressures and stresses together at the same time, and people easily turn to suicidal thoughts. Nobody is immune.

Ignorance kills..

Like tobacco smoking kills, and alcohol kills, and obesity kills, and certain cancer risks like UV exposure kills. We all now know that these things kill us, and so they are now transparent, and taught, and learned, and researched and treated properly, and no longer taboo.

But mental health and mental illness and suicide are all still taboo - and societies, and governments, and educators, and health professionals and administrators, are mostly in denial. Because suicide and serious mental illness only happens to other people..

You probably know someone who has been bereaved by suicide. You perhaps knew someone who took their own life. Think about it. Talk about it. Be part of the solution, not part of the problem.

Mental illness all around the world is still a taboo. Research, education, and treatment are grossly under-funded, and disregarded. And yet mental illness will affect each one of us at one time on our life.

While some forms of mental illness are very difficult to diagnose and treat, mostly mental illness is treatable and curable, and much of it is completely avoidable.

We can all help. Especially at work, because stress is such a substantial causal factor in mental illness, and in suicides.

So think about it. Learn about it. Talk about it. Break the suicide taboo.

Aptly, the JoHari Window Model is a useful concept for keeping healthy relationships, and for preventing, addressing, understanding and resolving conflicts and upsets, quite aside from its uses in training and development. Every home should have one on the kitchen wall, or stuck somewhere else so folks can see it...  the JoHari Diagram pdf is quick and easy.

Wisdom... is knowing that a new bag of sugar is best opened over a kitchen sink...

If you have one of your own original suggestions like this - not necessarily for wisdom - then please send it, and I'll perhaps add it here, suitably attributed to you of course. Send yours.

A super customer service story..

I was told a wonderful true customer service story recently. It took place in a cinema cafe, which is extremely well-run and serves fabulous food. The staff there are all fabulous too, including one man - let's call him Peter - who is extremely professional, kind, and brilliant at his work. One day a customer had cause to complain about something, and rather aggressively approached Peter at the counter, and demanded, "Who's in charge here?.." To which Peter replied:

"You are Sir, what would you like?.. "

Isn't that fantastic.

And extending the notion of questioning..

Questioning is a powerful alternative to making statements.

A good question is often much better than a defensive remark, or a counter-accusation, for all sorts of situations. Using an open question (What...?, How...? especially) is a simple and effective technique for resisting forceful or bullying pressure. Using questions, rather than statements and guesses, is also very effective for building trust, diffusing conflict, understanding situations, managing other people, teaching, training, and parenting. Traditionally, questioning is regarded as mainly a selling skill, but it's powerful and productive in virtually every circumstance involving human cooperation.

Anyone can be a leader - inspiring others, helping others, making a positive difference to someone or something. Leadership is most effective and easiest when it is adaptable. Explore different theories of leadership - they each offer adaptable methods, styles, etc.

What's the most powerful rule of negotiating?...

Have an alternative.

Be able to walk away.

This simple principle is often ignored, particularly because as buyers or sellers we all tend to focus and fixate on a single option, which quickly creates a dependence on it, which produces pressure (including time/deadline) to agree a deal, which weakens our position, and strengthens the position of the other side.

Nudge theory helps us understand why we fixate on a single option, and why the apparent desirability of a single option increases.

The Psychological Contract are additionally very useful models and tools in planning and assisting others through change.

Pareto's 80-20 Theory is very useful for problem-solving, decision-making, downsizing, optimization, streamlining, and all sorts of evaluation and change, in business, organizations, and personal life too.

Erikson's Life-Stage Theory can be extremely helpful for:

  • Understanding yourself, and how your priorities change through life.
  • Understanding this in others.
  • Teaching and exploring this with others.
  • Understanding how to motivate and relate to people of different ages.

Acronyms are brilliant and entertaining devices which offer all sorts of opportunities to add interest and amusement - and crucially impact and memorability - to training, writing and presentations.

And the acronym is just one of scores of fascinating language curiosities and effects, which help bring spoken and written words to life.

Businessballs offers other useful glossaries too:

For example see the business dictionary and the glossary of common Latin terms - again these are super resources and inspiration for training and communicating in most situations.

Are you interested in any of these new initiatives?...

We are seeking collaborations with progressive ethical organizations to advance some exciting new developments:

  • Charities working on extending L&D to the developing/disadvantaged world.
  • Government entities working on extending L&D to young people, especially unemployed/disadvantaged.
  • Employers interested in piloting new L&D management solutions - do you want your own branded in-house platform, hosting the best content and tools on leadership and management development, with sophisticated tracking, badges, and internationally recognised qualifications and accreditation?..

If your organization - anywhere in the world - is interested in any of the above please contact us. These initiatives are in partnership with Accipio.com (see next note) - with whom we already partner to offer online leadership learning qualifications. Please forward this item to anyone you know who might be interested. Thank you.

Businessballs/Accipio elearning partnership - The Accipio organization, an Institute of Leadership and Management (ILM) and Chartered Management Institute (CMI) centre, offers free audio-visual interactive eLearning modules, aligned with internationally recognised qualifications (ILM or CMI). You can attain learning points for each leadership and management eModule, and gain a Level 3 Award, Certificate or Diploma. Register with the awarding body (via Accipio), then secure enough learning points, and pass the assignments. Accreditation fees apply. Click here to access the eLeadership Academy.

additions and updates

See additions and updates archive for more materials and random browsing.

Quizballs 432 - 20 general knowledge questions and answers - (23 Sep 2016)

Clever Funny 'Glass Half-Full/Empty' Quote (Professional Computer Programmer) - (newest last) - (19 Sep 2016)

Quizballs 431 - 20 general knowledge questions and answers - (14 Sep 2016)

Quizballs 430 - 20 general knowledge questions and answers - (7 Sep 2016)

Quizballs 429 - 20 general knowledge questions and answers - (31 Aug 2016)

Quizballs 428 - 20 general knowledge questions and answers - (24 Aug 2016)

Quizballs 427 - 20 general knowledge questions and answers - (18 Aug 2016)

Quizballs 426 - 20 general knowledge questions and answers - (10 Aug 2016)

Quizballs 425 - 20 general knowledge questions and answers - (2 Aug 2016)

Quizballs 424 - Olympic Games and Rio 2016 Olympics quiz - 40 questions and answers - (28 Jul 2016)

Peter Sharp's Extraordinary Life/Social Change Ideas - for so many reasons - (23 Jul 2016)

Quizballs 423 - 20 general knowledge questions and answers - (21 Jul 2016)

Quizballs 422 - 20 general knowledge questions and answers - (13 Jul 2016)

Quizballs 421 - 20 general knowledge questions and answers - (6 Jul 2016)

Quizballs 420 - 20 general knowledge questions and answers - (29 Jun 2016)

Quizballs 419 - 20 general knowledge questions and answers - (22 Jun 2016)

ARK - A Random act of Kindness - an acronym that changes lives and worlds - (16 Jun 2016)

Quizballs 418 - 20 general knowledge questions and answers - (16 Jun 2016)

Quizballs 417 - 20 general knowledge questions and answers - (9 Jun 2016)

Quizballs 416 - 20 general knowledge questions and answers - (3 Jun 2016)

Quizballs 415 - 20 general knowledge questions and answers - (24 May 2016)

Quizballs 414 - specialist subject quiz - Leicester Football and Leicestershire - (20 May 2016)

Quizballs 413 - 20 general knowledge questions and answers - (19 May 2016)

Quizballs 412 - 20 general knowledge questions and answers - (13 May 2016)

Quizballs 411 - 20 general knowledge questions and answers - (5 May 2016)

Quizballs 410 - 20 general knowledge questions and answers - (29 Apr 2016)

Litotes and Meiosis - ironic under-statement - fascinating additions to the grammar/language glossary - (26 Apr 2016)

Quizballs 409 - specialist subject quiz about Body Language - (21 Apr 2016)

Quizballs 408 - 20 general knowledge questions and answers - (21 Apr 2016)

Quizballs 407 - 20 general knowledge questions and answers - (11 Apr 2016)

More Funny 'Glass Half-Full/Empty' Quotes - (newest last) - (8 Apr 2016)

Quizballs 406 - 20 general knowledge questions and answers - (4 Apr 2016)

Quizballs 405 - 21 general knowledge questions and answers - (31 Mar 2016)

Quizballs 404 - 20 general knowledge questions and answers - (23 Mar 2016)

Quizballs 403 - 20 general knowledge questions and answers - (17 Mar 2016)

Quizballs 402 - 20 general knowledge questions and answers - (8 Mar 2016)

Quizballs 401 - 20 general knowledge questions and answers - (4 Mar 2016)

Quizballs 400 - specialist subject quiz about Maslow's Hierarchy of Needs - (29 Feb 2016)

Quizballs 399 - 20 general knowledge questions and answers - (24 Feb 2016)

Quizballs 398 - 20 general knowledge questions and answers - (16 Feb 2016)

Inspirational Advocate 'Glass Half-Full/Empty' Quote - (newest last) - (15 Feb 2016)

Quizballs 397 - 20 general knowledge questions and answers - (11 Feb 2016)

Quizballs 396 - 20 general knowledge questions and answers - (4 Feb 2016)

Quizballs 395 - 20 general knowledge questions and answers - (27 Jan 2016)

More Fabulous Clever and Funny 'Glass Half-Full/Empty' Quotes - (newest last) - (19 Jan 2016)

Quizballs 394 - 20 general knowledge questions and answers - (19 Jan 2016)

Quizballs 393 - 21 general knowledge questions and answers - (12 Jan 2016)

Quizballs 392 - 20 general knowledge questions and answers - (6 Jan 2016)

 

Listings of earlier additions and updates

Quizballs quiz corrections are listed separately.


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