Emotional Intelligence (EQ) varies within teams and like personality preference, it can create natural tension lines between team members. It is important that
these lines are understood and worked on to enhance team dynamics and effectiveness.
- The degree of psychological effort required for someone with high decisiveness to work with someone who is indecisive can be challenging for example.
- This can create natural conflict, and your role as a team leader is to connect these two different approaches.
The EBW (Emotions and Behaviours at Work assessment) is a helpful diagnostic to measure EQ tension lines in a team. It is a validated psychometric measure that is designed to provide insight into an employee's emotional intelligence to assist with their development.