This section outlines various models, techniques and tips to manage performance within small and large; high and low-performing teams. The knowledge and skills gained will aid in maximising the potential and productivity of yourself and your team.
Managing performance requires us to reconcile caring for and developing our people with ensuring that departmental and organisational aims are achieved. Managing performance requires us to strike a balance between compassion and accountability.
Business Process Modelling (BPM) is a modern term and methodology which has evolved through different stages and names, beginning during the 'division of labour' of the late 1700s, when manufacturing first moved into factories from cottage industry.