Learn how to structure your processes to make accurate decisions and find high-quality solutions to workplace problems. In this three-hour virtual workshop, you will explore C28 of the Accipio C30: Problem-Solving and Decision-Making. You will learn process-based methodologies for both problem-solving and decision-making. In the first half, you will cover problem-solving, including how to gather and analyse data to identify root causes and find creative solutions. In the second half, you will explore decision-making, the kind of decisions you must make as a leader, and how to ensure you do so effectively and ethically.