This section will discuss various approaches to customer, partner and stakeholder relationship management.
Accipio Accelerate
Transactional Analysis - Eric Berne
Transactional Analysis is one of the most accessible theories of modern psychology. Transactional Analysis was founded by Eric Berne, and the famous '…Read More
Accipio Accelerate
Networking
Business networking is an effective low-cost marketing method for developing sales opportunities and contacts, based on referrals and introductions -…Read More
Accipio Accelerate
How to Negotiate
These negotiation techniques are primarily for sales, but apply also to other negotiations, such as debt negotiation, contracts negotiating, buying ne…Read More
This section will discuss techniques for improved collaboration and team dynamics.
Accipio Accelerate
The Psychological Contract
The Psychological Contract is an increasingly relevant aspect of workplace relationships and wider human behaviour. Descriptions and definitions of th…Read More
This section will discuss the implications of conflict and techniques utilised in conflict resolution.
Accipio Accelerate
Resolving Employment Disputes
Best practice and UK legislation affecting employees and employers for resolving disputes in employment.
This section will discuss the various theories of emotional intelligence and how to apply them to personal and professional relationships.
Accipio Accelerate
Emotional Intelligence (EQ)
Emotional Intelligence - EQ - is a relatively recent behavioural model, rising to prominence with Daniel Goleman's 1995 Book called 'Emotional Intelli…Read More
Accipio Accelerate
Charisma: elements, development
A strong charismatic personal presence is useful for leading, teaching, selling, speaking, and relationships of all sorts. Having a charismatic force…Read More
Accipio Accelerate
Neuro-Linguistic Programming
NLP - Neuro-Linguistic Programming - free training introduction, NLP principles and techniques guide.
Accipio Accelerate
Emotional Freedom Techniques (EFT)
Emotional Freedom Techniques - commonly abbreviated to EFT - is a modern and growing form of personal development and therapy.
Accipio Accelerate
Four Levels of Listening
Otto Scharmer's 4 Levels of Listening is a simple model for leadership development, and for gaining a greater understanding of interactions between in…Read More