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index examples

acronyms and abbreviations for learning and fun

bloom's taxonomy of learning domains

body language - theory, signals, meanings

brainstorming - process and tips

business process modelling

career change planner tool and template

cliches, expressions and words origins

david grove's clean language methodology

diagrams and other free tools

emotional intelligence (EQ)

experiential learning - and guide to facilitating experiential activities

'fantasticat' concept - for teaching and motivating young people

the four temperaments (four humours)

funny free posters

games, tricks, puzzles and warm ups for groups

games and exercises for team building

more games and exercises for team building

group selection recruitment method

hans eysenck's personality types theory

hrd performance evaluation


interviews - group selection method

interview presentations - how to prepare and deliver

job interviews - tips, techniques, questions, answers

johari window model and free diagrams

jung's psychological types

keirsey's personality types theory (temperament sorter model)

kirkpatrick's learning evaluation model

leadership tips

love and spirituality at work

mcclelland's achievement-motivation theory

management and business quiz - 50 test questions for fun (mostly)

motivational posters

william moulton marston's DISC personality theory (Inscape, Thomas Int., etc)

myers briggs personality theory and mbti types indicator

personality theories, models and types

pest market analysis - free template

posters - free, funny, motivational, inspirational

presentations at job interviews

puzzles and games for team building and warm-ups

puzzles answers

puzzles and conundrums - complex

quizballs - free questions and answers for quizzes

recruitment process and principles - attracting high quality staff

role playing and role play games process and tips

sales activator® sales training and development games system

self-employment planner template - finding what you can succeed at

self-help and self-esteem

stress and stress management

swot analysis - free template and examples

team building games and activities - free ideas, exercises

video clips for teaching and training

workshops - format and how to run

See main subjects index for more materials, ideas and resources.

resolving employment disputes

best practice and UK legislation affecting employees and employers for resolving disputes in employment

Note: The ACAS (Advisory, Conciliation and Arbitration Service) statutory Code of Practice on Discipline and Grievance became effective in the UK on 6 April 2009 and replaced the previous Disputes and Grievances Code issued in 2004.

If you are in the UK, you will find excellent free support and advice is available for employers and employees at ACAS (Advisory, Conciliation and Arbitration Service).

See the ACAS website for more details, and specifically the webpage about The New Workplace Problem-Solving Process, which ACAS says aims to achieve: "...Less emphasis on the mechanics of how to manage disciplinary issues, grievances and dismissals, and more flexibility to resolve problems at an early stage and in a way that suits you (employees and employers) best."

Employers particularly must seek local (national) qualified advice where appropriate when formulating dismissal and grievance policies and when acting in these matters.

Here's the excellent ACAS pdf guide to the new UK Code of Practice for Dispute and Grievance Resolution.

And the accompanying (huge and comprehensive) ACAS pdf guide to Discipline and Grievances at Work.

UK Government support (since the 2010 change of government and departmental name) tends to be from BIS (UK Government Department for Business Innovation and Skills) or BERR (as was, the Department of Business Enterprise and Regulatory Reform).

As at 2011, full details of the current law and interpretations are at: http://www.berr.gov.uk/employment/Resolving_disputes/ (which at some point might redirect to a new UK Government BIS webpage).

Here is a BIS/BERR pdf explanation about the reasons for and introduction of the new Code.

And a helpful BIS/BERR/ACAS/CIPD guide to Avoiding and Resolving Discipline and Grievance Issues at Work.

And further BIS/BERR information about the detailed workings of the new Dispute and Grievance Resolution Rules.

For further details contact ACAS - ACAS National Helpline (UK): 08457 474747.

basis of legislation relating to employment dispute resolution

The reasons for proper process in resolving employment disputes continue to apply, as ever:

Disputes at work are expensive, stressful and disruptive for employers and employees.

Early, constructive discussion can produce solutions before problems escalate and working relationships break down.

Guidance on handling redundancies is contained quite separately in the (huge) ACAS pdf booklet on Redundancy Handling.

see also

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