quick index

human resources

human resources processes, recruitment and selection, training

job interviews

Job interviews tips and techniques, sample interview questions and answers, sample interviews letters and templates. Job interviews are critical to the quality of an organization's people. Good job interviews processes and methods increase the quality of people in an organization. Poor job interviews methods result in poor selection, which undermines organizational capabilities, wastes management time, and increases staff turnover... read more

360 degree feedback and 360 appraisals tips and template examples

360 degree appraisals involve the appraisee receiving feedback from people (named or anonymous) whose views are considered helpful and relevant. The feedback is typically provided on a form showing job skills/abilities/attitudinal/behavioural criteria and some sort of scoring or value judgement system. The appraisee should also assess themselves using the same feedback instrument or form... read more

training and learning development

Conventional 'training' is required to cover essential work-related skills, techniques and knowledge. However, the most effective way to develop people is quite different to conventional skills training, which let's face it most employees regard as a pain in the neck. They'll do it of course, but they won't enjoy it much because it's about work, not about themselves as people. The most effective way to develop people is instead to enable learning and personal development, with all that this implies... read more