This section will discuss various approaches to customer, partner and stakeholder relationship management. 

Accipio Accelerate
Transactional Analysis - Eric Berne
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Transactional Analysis is one of the most accessible theories of modern psychology. Transactional Analysis was founded by Eric Berne, and the famous 'Read More
Accipio Accelerate
Networking
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Business networking is an effective low-cost marketing method for developing sales opportunities and contacts, based on referrals and introductions -Read More
Accipio Accelerate
How to Negotiate
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These negotiation techniques are primarily for sales, but apply also to other negotiations, such as debt negotiation, contracts negotiating, buying neRead More

This section will discuss techniques for improved collaboration and team dynamics.

Accipio Accelerate
The Psychological Contract
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The Psychological Contract is an increasingly relevant aspect of workplace relationships and wider human behaviour. Descriptions and definitions of thRead More

This section will discuss the implications of conflict and techniques utilised in conflict resolution.

Accipio Accelerate
Resolving Employment Disputes
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Best practice and UK legislation affecting employees and employers for resolving disputes in employment.

This section will discuss the various theories of emotional intelligence and how to apply them to personal and professional relationships. 

Accipio Accelerate
Emotional Intelligence (EQ)
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Emotional Intelligence - EQ - is a relatively recent behavioural model, rising to prominence with Daniel Goleman's 1995 Book called 'Emotional IntelliRead More
Accipio Accelerate
Empathy
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Empathy and trust are a platform for effective understanding, communication and relationships. Empathy and trust are essential to develop solutions, wRead More
Accipio Accelerate
Charisma: elements, development
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A strong charismatic personal presence is useful for leading, teaching, selling, speaking, and relationships of all sorts. Having a charismatic forceRead More
Accipio Accelerate
Neuro-Linguistic Programming
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NLP - Neuro-Linguistic Programming - free training introduction, NLP principles and techniques guide.
Accipio Accelerate
Emotional Freedom Techniques (EFT)
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Emotional Freedom Techniques - commonly abbreviated to EFT - is a modern and growing form of personal development and therapy.
Accipio Accelerate
Four Levels of Listening
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Otto Scharmer's 4 Levels of Listening is a simple model for leadership development, and for gaining a greater understanding of interactions between inRead More