Blog entry by Alan Chapman
Improving the quality of language, its understanding and its effects
When you communicate, clarify definitions of all important words, because communications depend on what people understand, which is different between people.
That's the only point of this article, besides considering very carefully the definitions below:
'Definitions' = meanings understood by all communicating (all people, giving and receiving).
'You' = you and everyone else involved in the communication.
'Communicate' = convey a message of some sort, or receive a message of some sort:
- directly and/or indirectly,
- consciously and/or unconsciously,
- directly to a person or people, and/or indirectly to a person/people via a person/people
'Important' = having some effect.
'Words' = spoken, written, implied, inferred, in any form.
I am open to suggestions and comments about this article.
'Clean Language' is useful for learning/teaching: https://www.businessballs.com/communication-skills/clean-language-david-grove-questioning-method/
Also Transactional Analysis: https://www.businessballs.com/building-relationships/transactional-analysis-eric-berne/
And Johari Window, notably the discovery of what is hidden until efforts are used to reveal it: https://www.businessballs.com/self-awareness/johari-window-model-and-free-diagrams/
Many more Businessballs materials assist in the understanding and development of better communications.
We can only begin to solve challenges when we understand each other. Language usually prevents this, unless we are deeply careful about the language we use, and how its meaning is understood.